Which do you prefer?
Generally I prefer emailing someone rather than leaving a voice mail because if/when they reply, I can go back and re-read the message. It also could serve a purpose if there is a miscommunication. However, sometimes it’s just easier to pick up the phone and call. On those rare occasions, I hope that they actually pick up and I don’t have to leave a message.
I hate leaving voice mail messages. I’m very conscious of using “uh” and “um” too many times, so I’m either speaking fast to keep from doing it, or they just come out anyway. 
This problem is even worse if I’m not well-versed on the topic I’m calling about. “Hi, Bob. I’m calling about that thingamajiggy on my car. I don’t remember what it’s called, but it’s making that noise again. So, um, if you could give me a call back…”
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